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Privacy Policy

Last updated: May 5, 2026

This Privacy Policy describes how Waikforce, Inc. ("Waikforce," "we," "us," or "our") collects, uses, and shares personal information in connection with our website at waikforce.com (the "Site") and our cloud-based service (the "Service"). By using the Site or Service, you acknowledge the practices described in this policy.

1. Who we are

Waikforce, Inc. is the controller of personal information processed in connection with the Site and Service. You can reach us at:

Waikforce, Inc.
14433 Waterford Ct
Libertyville, IL 60048
United States
privacy@waikforce.com

2. Information we collect

We collect personal information in the following categories:

  • Account information — name, email, organization name, role, and similar contact details you provide when you create an account, request a demo, or correspond with us.
  • Service content — content you, your colleagues, or your administrators submit to the Service in the course of using it.
  • Technical information — IP address, device and browser characteristics, log data, and usage events generated as you interact with the Site or Service.
  • Cookies and similar technologies — see Section 7 below.
  • Marketing inputs — information you provide if you sign up for emails, attend events, or contact us.

We do not knowingly collect personal information from individuals under 16 years of age.

3. How we use information

We process personal information to:

  • Provide, operate, and maintain the Site and Service;
  • Authenticate users and protect against fraud, abuse, and security threats;
  • Communicate with you about your account, the Service, support requests, and material changes;
  • Respond to inquiries, fulfill contractual obligations, and meet legal duties;
  • Improve and develop our products through aggregated and de-identified analytics;
  • Send marketing communications you have consented to receive (and that you may unsubscribe from at any time).

4. Lawful bases (EEA / UK users)

If you are in the European Economic Area or the United Kingdom, we rely on the following lawful bases under the GDPR (or UK GDPR) to process your personal information:

  • Contract — processing necessary to provide the Service to you or your organization;
  • Legitimate interests — operating the Site, securing our systems, improving our products, and pursuing customers, subject to balancing tests;
  • Consent — for cookies that are not strictly necessary, marketing emails, and other activities where consent is required;
  • Legal obligation — when we are legally required to retain or share information.

You may withdraw consent at any time without affecting prior processing.

5. How we share information

We share personal information only as needed:

  • Service providers and subprocessors — vendors that host, store, transmit, secure, analyze, or otherwise process information on our behalf, under contractual obligations consistent with this policy. A current list is available on request.
  • Customer administrators — content submitted in the Service is accessible to administrators of the customer organization that owns the workspace.
  • Legal and safety — to comply with applicable law, valid legal process, or to protect the rights, property, or safety of Waikforce, our users, or the public.
  • Business transfers — in connection with a merger, acquisition, financing, or sale of assets; we will provide notice if your information becomes subject to a different privacy policy.

We do not sell personal information for monetary consideration. We do not share personal information for cross-context behavioral advertising.

6. International transfers

Waikforce is based in the United States, and our service providers may process information in the United States and other countries. Where we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate transfer mechanisms (such as the EU Standard Contractual Clauses and the UK Addendum) to safeguard your information.

7. Cookies and analytics

We use cookies and similar technologies to operate the Site and Service, remember your preferences, secure your session, and measure usage. For details about the specific cookies in use and to manage your preferences, please see our cookie banner and cookie declaration.

8. Data retention

We retain personal information for as long as we have a relationship with you or your organization, and for a reasonable period thereafter to comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. Customers may delete or export Service content as described in their customer agreement.

9. Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

10. Your rights

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you;
  • Correct information that is inaccurate or incomplete;
  • Delete information, subject to legal exceptions;
  • Restrict or object to certain processing;
  • Portability — receive your information in a machine-readable format;
  • Withdraw consent at any time;
  • Lodge a complaint with a supervisory authority.

California residents have the additional rights described under the California Consumer Privacy Act, as amended ("CCPA"), including the right to know what personal information is collected, the right to delete, the right to correct, the right to limit the use of sensitive personal information, the right to opt out of "sales" or "sharing" (we do not engage in either), and the right not to be discriminated against for exercising these rights.

To exercise any rights, contact us at privacy@waikforce.com. If you are submitting a request on behalf of another individual, we may require verification of your authority to act.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through the Site or Service or, where appropriate, by email.

12. Contact

If you have questions or concerns about this policy or our practices, contact us at:

Waikforce, Inc.
14433 Waterford Ct
Libertyville, IL 60048
United States
privacy@waikforce.com
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